Terms and Conditions

1. Website information
Seven Print endeavour to provide the most accurate and most relevant information on this website or other marketing materials produced by Seven Print Pty Ltd, however inaccuracies or errors may occur and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of information on this website or any other marketing materials produced by Seven Print is entirely at your own risk. We shall not be liable for any loss or damage whether directly or indirectly as a result of accessing information on this website or other marketing materials produced Seven Print, to the fullest extent permitted by law.

Seven Print website may contain third party website links and is not responsible for the content of any of the linked websites. Users are at their own risks when visit these websites.

The materials on this website is owned by Seven Print Pty Ltd, which include but not limited to the text, photos, design and layout. Production is prohibited without written consent and in accordance with Copyright laws.

2. Products
Seven Print endeavour to produce printing and signage products to the client’s order instruction, however colour variation is inevitable from print run to print run, and paper is a natural product, weight and thickness for the same product type can vary from batch to batch. Seven Print made no guarantee on colour matching and materials variation from suppliers.

Seven Print shall not be liable for any loss or damage for client or any third party from the use of products supplied by Seven Print Pty Ltd, to the fullest extent permitted by law.

Any claim for faulty products must be placed in writing within 5 working days upon receiving the goods. Photos of damage or faulty goods are to be sent to Seven Print for claim process.

1. Order placement
Seven Print accept only written order, in the form of paper, email, and Instant messengers (IM) including Facebook messenger and Wechat. We do not accept verbal order and telephone order.

2. Order Cancelation
Before artwork is approved any order cancelation will incur cancelation fee of $50+gst plus costs on design work done and plates and proofs.

Once artwork is approved the order cannot be cancelled.

3. Quote
All Seven Print quotations will be valid for a maximum of 30 business days. Only formal written quote will be accepted as the quotation price.

Deposit or full payment, depending on the type of product and services is required as acceptance of the quote.

4. Turnaround time
Depending on product type and order quantity our standard turnaround time can be from 3 working days to 15 working days for business printing and large format display signs. Please confirm turnaround time for your specific order with us to ascertain pick up or dispatch date.

Express service is available for certain items for dispatch or pick up within 2 working days for a surcharge fee of 20% of the order value with minimum charge of $20+GST.

Unexpected delay can happen from time to time due to factors outside of our control, Seven Print shall not be liable to any loss or damage whatsoever due to our failure in completing the order or to deliver the goods.

1. Copyright
If Client supply print ready artwork for their order or supply text and image to Seven Print to design artwork for their order, it is the client’s responsibility to ensure there’s no breach of copyright and/or intellectual property rights.

The client must indemnify Seven Print, its worker, and associates for any liability in association with the design for the order.

Seven Print reserves the right to use all artwork produced for the purpose of promoting Seven Print in print, publication, social media or website, unless client specifically request otherwise in writing.

2. Design Charge
Once Seven Print submitted design proof to client according to the brief, client allowed three additional minor changes free of charge (except where design packages specified the number of free changes allowed). Additional charges apply after the free changes exhausted.

If the change requested is greatly different from the original brief, a new design quote will be supplied base on the complexity and time it takes for the changes. If the new quote accepted design changes will be made accordingly.

3. Design Approval
Approval of Design is critical for the order. Once artwork design approved by client Seven Print take no responsibility for any design errors or information errors including but not limited to price, product name, telephone number, address, website address, and email address.

Approval of design is only accepted in written form including paper, email, Instant Messengers including Facebook Messenger and Wechat. We do not accept design approval by verbal or telephone confirmation.

4. Artwork Deliverable
When client paid for design service, client is entitled to receive an electronic copy of print-ready artwork in the format of PDF. All source file and creative elements that needed to produce the final print-ready PDF file are property of Seven Print and will not be supply to client.

1. Deposit
Deposit is required for custom signage project on acceptance of quotation. For project value over $2000, 50% payment is required with balance payment before dispatch or installation. For project value under $2000 full payment is required on order confirmation.

Some complex or large printing order will also require deposit payment prior to artwork design is commenced. The amount of deposit is usually outlined in the quotation.

2. Prepayment
Prepayment is required in full for most orders to Seven Print.

3. Credit Account
Credit account may be granted for clients who place regular printing orders and it does not apply to custom signage orders.

Credit accounts include COD accounts, and 14 days or 30-day account. Eligible client needs to fill out credit application form and credit account approval is solely at Seven Print’s discretion. Seven Print reserve the right not to disclose the reason for refusal of credit account application.

Seven Print reserve the rights to charge interest on the overdue account for the amount outstanding, and to suspend or cancel credit account.

4. Ownership of goods
Seven Print remain the property owner of the product supplied to client until all invoices are paid.

Seven Print retain all property rights to the products supplied to client and to recover possession of the goods or claim against client for the value of the products until all invoice paid.

5. Interest and Debt Collection Costs
Overdue accounts will be subject to interest at the rate of 13% p.a., calculated for the period the account is due until the date it is paid.

In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including commission on collection of the additional costs and also including legal demand costs. These expenses and costs will be added to your invoice.